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Travel

All booking requests are only accepted 11 months or less in advance.
Bookings for the 11th month are opened on the 1st working day of each new month.

Booking Methods

Online Bookings (real-time)

After a once-off registration, you can:

  • Book New Reservations: browse availability and make reservations
  • Review Existing Reservations:
    • Amend reservations
    • Cancel reservations
    • Download confirmation and deposit request letters
    • Pay outstanding amounts
  • Update Your Profile
  • Check available discounts

Book & Pay Directly Online

Pensioner discounts not available here.

E-mail

Telephone

  • Central Reservations (Pretoria): +27 (0)12 428 9111 or mobile: +27 (0)82 233 9111
  • Call Centre Office Hours (GMT+2)
    • Monday to Friday: 07:30 - 17:00
    • Saturday: 08:00 - 13:00

  • Luxury Lodges Reservations
    • +27 (0)12 426 5084/5
    • Monday to Friday: 07:30 - 16:00
  • Travel Trade (Cape Town): +27 (0) 21 422 2816
  • Satellite Reservation Offices

Request Form (submits an email to Reservations)

Submit booking form

Fax

  • Central Reservations (Pretoria): +27 (0)12 343 0905
  • Travel Trade (Head Office): +27 (0)12 426 5488 or +27 (0)12 343 2006
  • Travel Trade (Cape Town): +27 (0) 21 424 6211

Snail Mail

South African National Parks
PO Box 787
Pretoria 0001
South Africa

In Person

  • Central Reservations Street Address: 643 Leyds Street, Muckleneuk, Pretoria
  • Office Hours (GMT +2):
    • Monday to Friday: 07:45 - 15:45
    • Saturday: Closed

Community Levy

A community levy of 1% will be added to the cost of all accommodation and activity reservations arriving on or after the 1st of June 2012.


Payment Methods

Credit Card payments:

Internet / EFT Payments or Teller Deposits:

Credit South African National Parks
Bank First National Bank South Africa
Branch Code 253145 (Teller Deposits) | 250655 (Internet and EFT)
Account Number 62029335678
Reference The Reservation Number for which payment is made MUST appear as reference on your EFT form or deposit slip
For International Payments:
Address FNB South Africa, Church Square, Pretoria, South Africa
SWIFT Bank Identifier Code FIRNZAJJXXX

Please ascertain from your nearest reservation office if booking is still active (not cancelled) and/or if deposit due date has to be extended for the following reasons:

  • If transfer is made from First National Bank on same day as deposit due date, allow at least 2 working days for the transaction to appear on our bank statement;
  • If transfer is made from any other bank but First National Bank, allow at least 4 working days for the transaction to appear on our bank statement.
The following is of utmost importance:

Fax a copy of the transaction to +27 (0)12 343 0905 or +27 (0)12 426 5500 to ensure that payment can be identified on our bank statement. Without the payment slip, payment cannot be linked with the entry on our bank statement. Please provide your telephone number on the fax in case of discrepancies.


Cancellations & Modifications: Travel Trade

Please read the documents below and contact traveltrade@sanparks.org should you wish to cancel or modify your booking.


Cancellations & Modifications: Public

Please read the document below and contact reservations@sanparks.org should you wish to cancel or modify your booking.



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